Inbound Numbers

Inbound 13/1300/1800 Services

GlobaltekVoip provides 1800, 1300 and 13 virtual inbound numbers for business customers. 

Business use Inbound services as a way of providing easy contact with customers, suppliers and others. Inbound services are a powerful marketing tool for your products and services.

Inbound Types

Features & Benefits

Geographic Routing

Geographic routing is based on the location of the caller. it can be configured according to state or district, exchange or even post codes of the caller providing business control over where and how calls are answered. 

Day & Time Routing

Business use Day and Time settings to respond to callers according to standard business hours, send calls to voice mail or another call centre during public holidays. it can also be used for customised call plan as per your needs.

Overflow Routing

This feature is helpful when an alternative call treatment is required e.g if your call centre is busy, incoming calls are diverted to another destination.  You can choose different call treatment for busy or no answer. You can even distribute your call traffic over two or more answering locations in any volume ratio you need. You have control.

Full Portability

Inbound numbers can be easily transferred to GlobaltekVoip. Just let us know if you want to have control over your existing inbound number. We will organise the transfer from your existing carrier to our enterprise grade network.