Hosted Voip

Hosted PBX

Hosted PBX (sometimes referred to as Cloud PBX) is a a fully featured telephony solution for business. It is cloud-based IP-PBX service, and it is delivered to Customers as an Over the Top (OTT) service via a Customer supplied Third Party Internet connectivity.

Product Features

Availability & Coverage

Australia-wide (across 66CCAs)

Connectivity

Over the Top service; Third Party IP Connectivity

Contact Terms

0 months, 12 months, and 24 months

Plans/Handsets

Plans

Handsets

Softphone (Desktop App)

UC One Desktop SoftPhone Client

Premium (T48G)

Premium (T48G)

Yealink T48G IP Phone

Premium Plus

Yealink T48G IP Phone + Reception SideCart EXP40

(T48G+EXP40)

Standard (T42G)

Yealink T42G IP Phone

Cordless (W52P)

Yealink W52P IP Phone

Conference (CP860)

Yealink CP860 Conference Phone

Conference Plus (CP860 +CPE80)

Yealink CP860 Conference + CPE80 Microphone

Phone Numbers

A Direct In Dial Number - Provider allocated or Customer ported

Included Calls

Free Internal calls between customer users (within same vPBX)

Unlimited Local Calls

Unlimited National Calls

Unlimited Calls to Mobile

 

Local Number Porting Carriers

Telstra, Optus, Primus, Symbio Networks, GoTalk, iiNet

Voicemail Account (per User)

Included

Management Portal (per Customer)

An Admin and End user Online portal access

Voice Portal

Included

Handset Installation

Customer Self-Install -  Pre-configured, Plug & Play

Customer Service Guarantee (CSG)

CSG is Not Applicable.

Codec Protocols supported

G.711 as default Codec protocol (~100Kbps per voice call)

Phone Numbers

A Direct In Dial Number -  allocated or Customer ported

Supported Key Telephony Features

Call Transfer

Telephony features

Call Waiting

Call Forward

Call Park

Do Not Disturb

Speed Dial 8

and more ...

 

Included Customer Features

A Complimentary Hunt Group (minimum 3 users/plans must be purchased)

A Complimentary Auto Attendant

 

Add-On Customer level Features

Additional Hunt Group(s)

Additional Auto Attendant(s)

Additional DID Numbers (Single or Block of Numbers) (10, 50, 100 Number block)

(Additional Cost)

Queue(s)

Add-On User Features

Desktop App - Broadsoft UC One Communicator Desktop Softphone Application - N/A for Softphone plan

(Additional Cost)

Mobile App - Broadsoft UC One Communicator Mobile Softphone Application

Call Queuing

Receptionist App - Basic & Advanced - Broadsoft Receptionist Application (Console)

Headset - Yealink YHS32

 

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